Digital Downloads (Final Sale)

Because digital products are delivered instantly and can’t be “returned,” all digital downloads are final sale. That means we’re not able to offer refunds, returns, exchanges, or cancellations on downloadable items.

Your download link will be available for 30 days after purchase, so please save your files to your device right away.

If anything looks off or you’re having trouble accessing your download, reach out and we’ll help you get it sorted.

Custom Design, Services + Courses (Final Sale)

All custom design work, services, and courses are also final sale. These offerings include reserved time, creative labor, and/or immediate access to digital materials, so we can’t provide refunds once purchased.

This includes:

• Custom design projects (any scope)

• Services and retainers

• Courses, trainings, workshops, and digital programs

• Coaching or consultation sessions

Personal Use Only

Unless a listing clearly says otherwise, everything in this shop is for personal use only.

You’re welcome to:

• Download and print for yourself

• Print your favorites as many times as you’d like (for printable products)

Please don’t:

• Share, resell, redistribute, or upload the files anywhere

• Use the designs to create products for sale

• Claim the artwork/designs as your own

• Include the files in bundles, freebies, or client work

If a product includes commercial use rights, it will be clearly noted on the product page.
Graphic bundles that include commercial use rights may be used to create finished products for sale, but the original files may not be resold, shared, redistributed, or uploaded anywhere.

Need a Hand?

If you have any questions about your order, download access, or licensing, send a message through the site contact form (include the email you used at checkout) and we’ll take care of you.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@jenniferdawn.ca